Return Guidelines

We hope that you are happy with every purchase you make from Art & Home. However, if you are not completely satisfied, please do let us know.

Amending or cancelling an order:

We are unable to amend or cancel your order once it has been marked as fulfilled. If you have made a mistake with your order, please contact us on 028 90 428168 as soon as possible. 

Returning unwanted items:

If you no longer require an item that you have ordered, please download and fill out the Product Return Form (below), and post it back to us to the following address:

Art & Home, 145-147 High Street, Holywood. County Down, Northern Ireland BT18 9LG. Please make sure that the products arrive with us in their original, saleable condition, within 28 days of receipt of your order. If your order contains any faulty or damaged items, please contact us via email or telephone (+44) 028 90 428168 instead.

We are unable to refund any postage costs for the original order. Returned orders can be sent with a carrier of your choice. The cost of this return is also the responsibility of the sender. We would advise that goods are sent tracked, as refunds can only be processed when the items have been received.

We are unable to accept unwanted returns for any of the following:

Gift Vouchers, Bespoke Frames, cut to order sheets, Special Order items.